Questions? Answers.

Can’t find it here? Email support@keynumbers.app.

Getting started

Do my clients need to download anything?

No. They tap the link in your text and the report opens in their phone’s browser. Nothing to install, no account.

How do I sign in on a new phone?

Open your private manage link on the new phone and you’re in. Don’t have it? Go to keynumbers.app/signin and enter the email address on your Key Numbers page. We’ll email you a link that signs you in on that phone. Your other devices stay signed in.

Does it work on Android and iPhone?

Both. Save it to your home screen and it opens like an app. On iPhone, alerts work once it’s on your home screen.

The numbers

How accurate are the numbers?

The calculators use each loan program’s actual rules: FHA upfront and annual MIP, VA funding fees, conventional PMI by credit score and down payment, and seller contribution limits. Every report is marked as an estimate, and buyers should confirm final figures with their lender.

Lenders

Can I add my own lenders?

Yes, up to five. Each shows on buyer reports with their photo, NMLS numbers, an Apply button and contact buttons. You get an alert when a buyer taps Apply.

Follow-up and AI

What does Key Numbers AI do?

It looks only at what Key Numbers recorded, like report opens, new scenarios and the notes you log, then suggests a next step and can draft a text. You review everything before it goes anywhere.

Privacy

Do my clients know I can see their activity?

Yes. Reports you send say at the bottom that you can see activity like when they open it and the numbers they run. Your general page tells them you’re notified if they send their information or tap Apply.

Can I delete my account?

Yes. You can delete your account in Settings. Your Key Numbers profile, contacts, activity, reports and shared report links are removed, and shared links stop working. Billing is canceled as part of the process. Some records may be retained where required for legal, tax, fraud-prevention or billing purposes. See the Privacy Policy for details.

Compliance

Does Key Numbers make me compliant?

No tool can do that for you, but Key Numbers is built with compliance in mind. Payment estimates show the estimated APR next to the rate, reports include clear estimate disclosures, and social posts include key financing disclosures. Your broker should still approve how you use it, and your lender provides the official Loan Estimate.

What disclosures are built in?
Can I post these numbers on social media?

Yes. The social post button writes a caption with key financing disclosures: down payment, loan term, APR and what the payment includes. Have your broker approve your template.

Why would my broker or team leader like it?

Better tools for agents. More confidence for brokers. Give agents a consistent way to answer common buyer financing questions, provide clear disclosures and move buyers toward the lender, without positioning the agent as the lender.

Billing and cancellation

What happens after the 7 days?

Your page, settings and contacts stay saved. To keep sending reports and getting alerts, subscribe for $14.99 a month or $149 a year. Reports you already sent keep working for your clients.

How do I cancel?

Cancel anytime through your PayPal subscription settings. You can also delete your Key Numbers account in Settings, which cancels the subscription as part of the deletion process.

Affiliates

How do I earn from sharing it?

Every Key Numbers agent gets a personal link. Agents who sign up with it get 14 days free instead of 7. When they subscribe, you earn $2 a month for as long as they stay, plus $0.99 a month for each agent they bring in. Full details.

Give them the numbers. Stay in the conversation.

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